Customer Service Representative

Company: Labatt Food Service
Location: Albuquerque
Posted on: April 3, 2025

Job Description:

Labatt Food Service is hiring a Customer Service Representative for our Albuquerque office. A Customer Service Representative will utilize problem solving skills to resolve user requests and other administrative tasks.

Responsibilities

* Respond and resolve customer requests concerning order processing, deliveries, product inquiries and other requests via phone and e-mail.
* Research and offer product suggestions based on customer requirements
* Communicate order and product changes with customers in a timely fashion
* Identify and effectively communicate changing customer needs with internal personnel

Requirements

* Effective communication skills to be able to quickly understand and resolve customer requests in a friendly and respectful manner.
* Strong work ethic with a positive attitude to maintain good rapport with customers
* Demonstrate empathy towards customer concerns with a sense of urgency to resolve them
* Ability to take on other responsibilities as needed.
* This position requires the following availability: Monday - Friday (8:00am-5:30pm).

Send resume to hr@labattfood.com

Keywords: Labatt Food Service, Albuquerque , Customer Service Representative, Sales , Albuquerque, New Mexico