Nurse Referral Coordinator - Presbyterian Heart and Vascular Care

Company: Presbyterian Healthcare Services
Location: Albuquerque
Posted on: March 19, 2025

Job Description:

Overview: Presbyterian is seeking a Nurse Referral Coordinator to provide direct patient care to an assigned group of patients in an Outpatient Clinic. Common responsibilities include facilitating and following the cardiac patient from point of referral and then coordinating arrangements for referral care, procedural care and / or long-term cardiac care. The navigator is the contact person for the patient /family and serves as the liaison to all physicians and Healthcare staff providing care and support for the patient. Type of Opportunity: Full Time (1.0 FTE/40 hours per week)Work Schedule: Monday - Friday How you grow, learn and thrive matters here.

• Educational and career development options, including tuition and certification reimbursement, scholarship opportunities
• Strongline Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern)
• Shift differentials for nights and weekends
• Differentials for higher education, certifications and various lead roles
• Malpractice liability insurance
• Loan forgiveness through the New Mexico Higher Education Department
• EPIC electronic charting system Responsibilities:
  • Facilitates the entry of patients into the cardiology service line based on cardiac diagnosis and coordinates care including family involvement. Follows the patient throughout the continuum of cardiac care services across multiple departments.
  • Expedites and facilitates patient consultation and referral requests by managing all referral work queues including daily review of RN referral pool in EMR, enters referral order, performs chart and medical record review, enters orders in EMR for requested testing e.g. monitors/stress test/echos, provides scheduling directions in referral and routes to scheduling
  • Accepts warm transfers/ physician calls and serves as the primary point of contact for referring providers
  • Coordinates care for patients using established PHG referral guidelines
  • Acts as a PHG liaison to outside referring facilities to assist with care coordination including requesting pertinent medical records.
  • Implements risk assessments, healthcare and quality of life pathways for cardiac patients, based upon the clinical staging of the patient. Evaluates progress of patients along the continuum and is responsible for professional and personal modifications along with healthcare team as appropriate.
  • Develops relationships with cardiology providers and other providers including but not limited to: interventional cardiologist, electrophysiologist, radiologist, cardiothoracic surgeon, vascular surgeon, medical oncologist, primary Care Physicians and serves as a liaison between patient and physicians
  • Provides patient education across the continuum of care and provides symptom management and test results for patients
  • Assists with tracking of metrics and quality indicators for diagnosis and scheduling patients working with PHG schedulers and population health
  • Delegates or assigns aspects of patient care to healthcare team members commensurate with their validated competency to perform task
  • Assumes professional responsibility for current nursing structure and clinical standards of care
  • Assumes other leadership roles as required by the department
  • Performs other functions as assigned Qualifications:
    • Registered Nurse (RN) - State of New Mexico or Compact State Nursing License required.
    • Associate degree in nursing
    • BLS Certification required at time of hire.
    • Prefer healthcare experience Benefits: We're all about well-being, starting with yours. Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. Learn more about our employee benefits. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system comprised of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 13,000 employees - including more than 1,200 providers and nearly 3,500 nurses. Our health plan serves more than 640,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses Maximum Offer for this position is up to: USD $44.49/Hr. Compensation Disclaimer: The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

Keywords: Presbyterian Healthcare Services, Albuquerque , Nurse Referral Coordinator - Presbyterian Heart and Vascular Care, Healthcare , Albuquerque, New Mexico